Free shipping on every order.

All in-stock orders ship within 1-3 business days.

ORDER CONFIRMATION

You will receive an order confirmation email as soon as your order is placed. This confirms the order is in our system and your payment method is authorized. We then confirm the item is in stock and available for immediate shipment. If an item is on backorder or unavailable, we will contact you by email so you can choose to wait for restock or cancel for a full refund.

ORDER SHIPMENT

Orders ship directly from the manufacturer's warehouse. After shipment, items typically arrive within 5-10 business days. Tracking information is emailed within 24 hours of your order leaving the warehouse. If you have not received tracking within four business days, contact us at (419) 356-3570 or through our Contact page.

FREIGHT DELIVERIES

Large items ship via freight carrier rather than UPS or FedEx and require a signature on delivery. The shipping company will call you to arrange a delivery day and time window that works for you.

INSPECTION ON DELIVERY

Please inspect all packaging when your item arrives. If you notice any damage, contact us immediately and within 48 hours of delivery with photographs. We will file an insurance claim on your behalf and work with you to repair or replace the item at no additional cost.

LOCAL CODES AND INSTALLATION

It is the customer's responsibility to confirm that a product complies with applicable state, county, or city codes. If a county or city inspection is required, please confirm their requirements in advance.

QUESTIONS

Call or text us at (419) 356-3570, seven days a week, or reach us through our Contact page.