Backorder Policy

We do our best to keep every item in stock, but high-demand products occasionally sell faster than our suppliers can replenish them. Here is exactly what happens if an item you order is on backorder.

We'll Tell You Right Away

As soon as we process your order, we confirm stock with the warehouse. If your item is backordered or unavailable, we will email you promptly with the expected restock timeline before anything ships.

Your Choices

When an item is backordered, you choose how to proceed:

Wait for restock — we'll reserve your order and ship it the moment stock arrives, with tracking sent to your email.
Swap for a comparable item — our team can recommend an in-stock alternative, and we'll adjust any price difference.
Cancel for a full refund — no fees, no questions. Refunds are issued to your original payment method.

Questions?

If you'd like to confirm availability or lead times before placing an order, reach out through our Contact page — our team responds seven days a week.

Backorder Policy